Terms and Conditions
Busy Lizzie Crafts (defined as "we/our/us") sell products and provide related information through http://busylizziecrafts.ecrater.com as well as other internet sites
We accept payment online in a secure environment via PayPal.
In order to offer a large range of items we obtain to order direct from the designer or manufacturer. We are usually able to despatch your order within 5-7 working days, however please allow up to 15 working days for the despatch of your order.
We will attach a customs sticker to the front of your parcel. You will be responsible for any Customs duty which may be payable in the country of import.
Your purchase(s) will be insured against loss/damage while in the postal system. We will always let you have details of the "International Signed For" tracking number when your goods have been despatched.
Delivery and Refunds
We will deliver products in accordance with your order. We make every effort to deliver the products within the expected timetable, however delays are sometimes inevitable due to unforeseen circumstances. We shall have no liability to you for any failure or delay in supply or delivery or for any damage or defect to products supplied or delivered hereunder that is caused by any event or circumstance beyond our reasonable control (including, without limitation, strikes, lockouts and other industrial disputes).
If you have notified us of a problem with the products, we will either replace the item (wherever possible) on receipt of the returned item that is faulty; or refund to you the amount paid by you for the products in question in accordance with our Returns Policy. We will not be liable to you for any loss of profits, administrative inconvenience, disappointment, indirect or consequential loss or damage arising out of any problem in relation to the products. We are unable to replace/refund if the returned item is not received by us.
In any cases, we shall have no liability to pay any money to you by way of compensation other than any refund we make under these conditions. This does not affect your statutory rights as a consumer, nor is it intended to exclude our liability to you for fraudulent misrepresentation or for death or personal injury resulting from our negligence.
Intellectual Property, Design and Reproduction
You acknowledge and agree that all copyright, trademarks and intellectual property rights in all materials (including pictures, designs, logos, photographs, text written and other materials) and the contents of these pages and in respect of any products that you purchase shall remain at all times in our ownership or in our licensors.
You acknowledge and agree that the material and content contained on the Site is available for your non-commercial use with the sole purpose of assisting you to gain information in order to place an order with us. You further agree that the modification, distribution reproduction or incorporation into any other work of part or all of the material available on the Site in any form is strictly prohibited.